Services

MYSTERY SHOPPING

We understand that customer satisfaction is crucial to the success of any business. Our services will help you find out what it's really like to do business with you in person, over the phone, online, or via your mobile application. Our team of expert mystery shoppers will provide you with valuable insights into the customer experience, which will help you identify areas of improvement and enhance the overall quality of your service. Whether you're a small business or a large corporation, our services can be tailored to meet your needs.

PROGRAM SETUP AND CONSULTATION

Market Spies's proprietary analytics practice uses internal and external enterprise data to uncover quantifiable connections between performance and sales growth. Our team of PhDs and data scientists use statistical models, machine learning and AI to give every location a personalized roadmap to success. Our team and technology do all of the heavy lifting so that each location can simply focus on the 3-5 things that matter most to drive increased sales and profits. Get started with a single initiative or bundle all analytics services together to maximize enterprise value while minimizing costs.

CUSTOMER SATISFACTION SURVEY PROGRAMS

Our survey program is a powerful tool that will help you gain a better understanding of your customers' experience with your brand, allowing you to make informed business decisions to improve your offerings and services. With this program, you'll gain valuable insights on customer satisfaction, trends, and preferences that will help you achieve greater success.

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